Jessica Chen grew up in a “Quiet Culture” household where deference, humility, harmony, and single-minded hard work were both expected and praised.
Worthy as those traits are, they seemed incompatible with much of what she found in the “Loud Culture” of today’s workplace. The result was that early in her career she felt underappreciated, passed over for opportunities and promotions. Stuck.
Today, with background as an award-winning TV journalist, she speaks at Fortune 50 companies and conducts LinkedIn courses that have been watched by more than two million people. She’s also CEO of a global business communication training agency.
In her book Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons, Jessica offers great advice to excel in the workplace without being loud, aggressive, or boastful.
If you don’t create your career “brand,” someone else will. And you may not like it.
The strategic use of stories is an excellent way to inspire people and spur them to action.
Learning to say a strategic “no” is an important part of advocating for yourself.
In what situations can you put Jessica’s “4A Sequence” to good use? (Active Listening, Acknowledge, Anchor, Answer)
How can volunteering for tasks outside the scope of your job description help you establish a “credibility jar” in your workplace?
How can you be more intentional in building your personal brand without coming across as an arrogant self-promoter?
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